Cancellation & Refund Policy

Last Updated: 30 November 2025

At Ayush Rudhra – Astrology & Spiritual Consultations, we aim to deliver accurate, personalised and time-bound services to all clients. As all consultations, reports, anushthans and spiritual guidance services are customised, the following Refund Policy applies:

1. No Refund After Consultation / Report Delivery

Once:

The consultation (telephonic / video / chat) is completed, or
The report or analysis has been prepared or delivered,

No refund is applicable under any circumstances. Our services are intellectual, time-based and personalised; therefore refunds are not possible after delivery.

2. Refund Before the Appointment (Consultation Bookings Only)

Clients may request a refund before the scheduled consultation time ONLY if:

No personalised analysis, pre-reading or preparation has begun
Cancellation request is made at least 4 hours prior to the appointment time

A payment gateway processing fee (5%–10%) may be deducted.

3. Non-Refundable Services

The following services are strictly non-refundable once booked:

Anushthan / Ritual / Puja Booking
Spiritual Prayog Expenses
Energised Products / Yantras
Personalised Astro, Numerology or Horoscope Reports
Emergency Consultation
Priority or Same-Day Appointment Request
Any service where analysis or preparation has already started

These services require time, preparation, material cost and spiritual arrangements, therefore refunds cannot be issued once initiated.

4. Rescheduling Policy

One free reschedule is allowed if requested at least 2 hours before the appointment.
A missed session or arriving more than 10 minutes late is counted as session consumed. No refund or reschedule applies.

5. Jurisdictional Restrictions

Users acknowledge that:

“Our services are not offered in jurisdictions where astrology or similar services are restricted or prohibited by law.”

If a user books from a restricted or prohibited region, no refund applies unless the consultation has not been delivered yet.

6. Double Payment or Duplicate Transaction

Duplicate transactions will be refunded in full.
Clients must share payment proof or screenshot.
Refund will be processed in 5–7 business days.

7. Failed or Pending Payment Status

If the payment is deducted but the order does not reflect on our system:

The payment gateway or bank usually auto-refunds within 5–7 business days.
If not refunded, clients must provide:

Transaction ID
Payment screenshot
Date & time of payment

We will coordinate with the payment gateway to resolve the issue.

8. Refund Mode & Processing Time

Refunds (where applicable) will be issued only to the original payment method.

Estimated timelines:

Indian Transactions: 3–7 business days
International Payments (PayPal/Card): 5–14 business days

9. Contact for Refund / Support

📧 Email: info@astroayushrudhra.com
📞 Phone: +91-8960093488
🌐 Website: www.astroayushrudhra.com

10. Disclaimer

Astrology and spiritual services are based on faith and belief. Results may vary from person to person. We do not guarantee outcomes — fees are charged for time, expertise and analysis.